Under normal circumstances, the parcel status will change to "check out" within 2 working days after our overseas warehouse has received your parcel, except on Saturday, Sunday and local public holidays. If the parcel declaration comes after the arrival of a parcel at our overseas warehouse, it may slow down the progress of parcel checking in or out. For more details, please refer to "Restrictions" of specific warehouse in "Member Centre > Warehouses" page, as there is listed the parcel sent out schedule of each overseas warehouse.
Why has my parcel not yet been sent out after it is "checked in"?
Updated over 11 months ago