3% Insurance Fee
Insurance fee is equal to 3% of the declared parcel value
The maximum insurance fee for each parcel is 30 USD
Insurance fee will be charged together with the delivery fee
If the value of the parcel is under 100 USD, no additional insurance fee will be charged
Each parcel, associated with a unique tracking number, is considered independently
Lost Parcel
Only applicable when the entire parcel is lost
The insurance is not subject to partial lost of the parcel
Failure in providing real, accurate and complete information of the parcel is not eligible for the insurance plan
Certificate of purchase must be provided to verify the quantity and actual value of the parcel
Coverage for each parcel is up to 1000 USD and will be settled in USD based on the exchange rate
Damaged Parcel
If the damaged parcel can not function properly, compensation will be calculated based on the level of damage, up to 30% of the delivery fee.