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Basic Plan

Updated this week

Free Parcel Insurance Coverage

  • All of our clients using our service is qualified for the basic parcel insurance plan

  • Coverage for each parcel is up to 100 USD and will be settled in USD based on the exchange rate

  • Each parcel, associated with a unique tracking number, is considered independently

Lost Parcel

  • Only applicable when the entire parcel is lost

  • The insurance is not subject to partial loss of the parcel

  • Failure in providing real, accurate and complete information of the parcel is not eligible for the insurance plan

  • Certificate of purchase must be provided to verify the quantity and actual value of the parcel

  • Coverage for each parcel is up to 100 USD and will be settled in USD based on the exchange rate

Damaged Parcel

  • If the damaged parcel can not function properly, compensation will be calculated based on the level of damage, up to 30% of the delivery fee.

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