Before parcels reaching our oversea warehouse
- How do I track the shipping status of the parcel?
- Does the overseas warehouse receive parcels during the weekends and local public holidays?
- Will the warehouse refuse to ship any parcel?
- How long does it take for the warehouse to "check in" a parcel?
- My parcel status has been "Signed" or "Delivered", why hasn't it been checked in?
- How long can the parcel be stored in the overseas warehouse?
Sending out from Overseas Warehouses
At our Hong Kong Warehouse
- Is there any weight or size limitation on consolidation?
- How do I arrange for delivery to me?
- How do I create a shipment order?
- How do I calculate the delivery fee?
- How do I pay the delivery fee?
- Can I combine parcels from different member accounts into an order?