Shipping Service
24 articles
- How do I track the shipping status of the parcel?
- Does the overseas warehouse receive parcels during the weekends and local public holidays?
- Will the warehouse refuse to ship any parcel?
- How long does it take for the warehouse to "check in" a parcel?
- My parcel status has been "Signed" or "Delivered", why hasn't it been checked in?
- How long can the parcel be stored in the overseas warehouse?
- Can I return the parcel to the overseas retailer via Buy&Ship?
- Is there any weight or size limitation on consolidation?
- How do I arrange for delivery to me?
- How do I create a shipment order?
- How to calculate the delivery fee?
- How do I pay the delivery fee?
- Can I combine parcels from different member accounts into an order?
- How do I use the Buy&Ship credits?
- How to restart the payment process of the delivery fee if the payment has failed?
- Can I change the delivery address?
- What if no information can be found for the tracking number of the shipment?
- What is a fuel surcharge?